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#1 2016-02-25 21:22:54

Registered: 2016-01-07
Posts: 29

Web Manager Chat - Certificate issue on OSX

It may happen that while using our Web Manager Chat on MacOS you can receive a browser error related to the lack of proper internet certificate. See the screenshot below:

Web Manager certificate issue screenshot

Mostly it occurs in the Safari and Firefox browsers. In Firefox it can be omitted but in Safari cannot.

To fix it:

Go to Finder > Applications > Utilities > Keychain Access. Search for the name of the certificate(s) that showed up in the certificate window above, export them to a safe place (to restore in case of problems) and then delete the certificates listed in the alert. Then restart Safari and try again.

Version 001


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