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#1 2016-11-24 10:20:47

Registered: 2016-11-24
Posts: 1

Why do all my renders appear black on Maya 2017?

Hi Dots here. I'm using Maya 2017. For some reason, all my renders are coming out black. What is the reason for this? Is there something I need to do on my end? Thnks..


#2 2016-11-24 10:45:42

Registered: 2016-01-07
Posts: 29

Re: Why do all my renders appear black on Maya 2017?

Hello Dots.

In case of issues with rendering output, like black or blank frames, there may be many reasons for that.

It can be caused by render engine version mismatch, use of not supported plugins, some assets missing in the scene, and similar.

In such case please contact our support so we can check your scene. You can do it via email, Skype, or live chat: Our live chat is the preferred contact channel, we are online 24/7 and you will get a response right away.

To help us with solving your problem please prepare data about your scene:

- Exact name and number ( build ) of your 3d application and render engine - For example: Maya 2017 SP1 + Vray 3.40.01
- Information about any plugins, custom scripts, or shaders and their versions ( builds ), which you are using



#3 2016-11-24 13:29:24

Registered: 2014-07-29
Posts: 127

Re: Why do all my renders appear black on Maya 2017?

Hi Dots.

Just to add, if this problem appears even in a local render, you'll have to be sure to add a light in a scene to see your render now that Maya 2017 uses Arnold. This issue is common among Maya users transitioning from Mental Ray.

If you have other questions, you may keep posting on our forum or you may contact our support via email, Skype, or live chat: We are available 24/7



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